Warranty Policy
12-month Warranty
Thank you for purchasing the FloodVault Car Vault. We stand behind the quality and durability of our products and are proud to offer a 12-month warranty to the original purchaser of the FloodVault. Our warranty ensures that your investment is protected, providing you with peace of mind and confidence in your purchase.
What is Covered
This warranty covers any defects in materials or workmanship under normal use during the warranty period. The warranty is only applicable to the original purchaser and is not transferable.
What is Not Covered
This warranty does not cover:
- Damage caused by accidents, misuse, abuse, or neglect
- Normal wear and tear
- Unauthorized modifications or repairs
- Damage resulting from improper installation or use not in accordance with the product instructions
Warranty Period
The warranty period for the FloodVault Car Vault is eligible for the 12-month warranty from the date of purchase.
How to Make a Warranty Claim
To make a warranty claim, please follow these steps:
1. Contact our customer support team via our Contact page.
2. Provide proof of purchase, including the date and place of purchase.
3. Describe the issue you are experiencing with your FloodVault.
4. If instructed, ship the product to the address provided by our customer service team.
Warranty Service
Upon receipt of your claim, we will inspect the product and determine if it is covered under our warranty. If it is, we will replace the product at no charge to you. If the product is not covered under the warranty, we will provide you with an estimate for the replacement costs.
Limitations
Our liability under this warranty is limited to the replacement of the product. We will not be liable for any incidental or consequential damages arising from the use or inability to use the product.
State Law Rights
This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.